Venco · Resources

Help for the moments that matter

Information for Venco Edge and Venco Classic: platform scope, access, and the setup your event team needs.

Choose your platform

Tell us whether you use Venco Edge or Venco Classic, your event, and what you are trying to do. Include an order reference when relevant, but never send passwords or complete ticket credentials.

Account and event help

Classic users can use their existing organization sign-in. Edge users should use the link supplied with their invitation. For access, configuration, or operational questions, contact [email protected].

Ticket buyer questions

For questions about entry policies, cancellations, or your purchase, contact the organizer named on your event or order. Your organizer’s process and your platform’s payment setup determine the available resolution.