Venco insights

The right way to think about ticketing fees

Make the total ticket price and the meaning of each charge clear before a guest buys.

Choose your platform

Venco Edge focuses on event ticketing, extras, dates, and online access. Venco Classic includes specialized registration and operational modules. Confirm the tools in your platform before applying the steps in this resource.

Start with the full price

Guests should understand what they will pay before committing to a purchase. Review the published ticket offer and the final checkout total together. A clear explanation reduces the uncertainty that can lead to abandoned purchases or support questions.

Separate the cost categories

Your platform proposal and payment-provider arrangement determine the relevant charges. Understand which costs relate to platform use, payment processing and any additional services before deciding how the offer is presented. Venco does not publish a fixed fee schedule on this website.

Use consistent language

Explain charges in plain language across the event page and checkout. Test a purchase using the agreed process for your implementation and verify that the result matches the advertised offer. Commercial terms should come from your proposal, not an assumed percentage.