Platform scope
This guide applies to Venco Classic and its configured modules. Confirm permissions and integrations for your setup. Edge has different capabilities; consult the platform comparison before applying this workflow.
Define the guest paths
Agree who is invited, what information registration should collect and which ticket or credential each guest needs. Describe the practical details guests should receive before arriving. Resolve special access requirements before the invitation is sent.
Prepare the team
Assign ownership for registrations, order questions and entry. Check staff permissions and the devices available at the venue. Give the team a consistent event description and an escalation contact for cases that cannot be resolved at the door.
Decide what to review afterward
Choose the questions the post-event review should answer. Registrations, tickets sold and recorded attendance describe different stages of the journey. Record the event, period and filters used when sharing results, then combine the numbers with staff observations.